Archive for September, 2009

The intersection of tech PR and social media

Thursday, September 24th, 2009

A recent product launch we managed for Pliant Technology underscored the increasingly interrelated link between traditional public relations and social media marketing.

Last week, Pliant announced availability of its Lightning Enterprise Flash Drives (EFDs), a new class of solid state storage devices for data centers and other high-performance computing environments. The dramatic performance, reliability and energy efficiency gains Pliant’s EFDs offered over anything currently available made for a timely and powerful news story.

After developing an arsenal of compelling performance, reliability and green IT messages, we orchestrated an extensive traditional media outreach campaign. This included setting up 50+ briefings with analysts and press covering SSD, enterprise storage, OEM, HPC, data center, and green markets and news.

On the social media front, we briefed a wide range of bloggers and other “non-traditional” media outlets to expand online visibility of the Pliant announcement, including HotHardware, Cleantech, Matter Network, and HPCwire.com.

The launch was an overwhelming success, generating 500+ articles, press release postings and mentions in a range of online/print media outlets, blogs, analysts reports, and social media outlets, including Twitter, Digg and Facebook.

Mentions on Twitter, in particular, were quite impressive, with more than 200 individual Tweets and re-Tweets appearing at launch and in the days following.
The launch was also successful from an SEO/online visibility perspective. Visits to the Pliant web site were up a whopping 794 percent over the previous week, with 85 percent of these coming from new visitors.

As they say, the numbers don’t lie. But personally, I’d have to say that of the coolest success metric of the launch came in the form of anecdotal feedback:  several editors took the time to offer their congratulations on the success of the launch.

George

Managing a global tech PR product launch

Thursday, September 17th, 2009

Last week we managed the global tech PR and social media launch of an innovative new product for Adaptec, the Adaptec MaxIQ™ SSD Cache Performance Solution. Featuring a customized Intel®-powered SSD cache, it addresses the needs of I/O intensive data centers by creating high-performance hybrid arrays – storage arrays that use both solid state drives (SSDs) and hard disk drives (HDDs) – to deliver up to five times the I/O performance of HDD-only arrays, and up to 50 percent savings in costs.

We worked closely with Adaptec’s executive and marketing team in developing a compelling positioning platform that underscored the product’s multidimensional marketplace value. Press materials and social media communications content, ranging from releases to Wikis, were prepared and translated into German, French and Russian.

Our U.S.-based team worked closely with Walt & Company global affiliates – EML in the U.K. and Lucy Turpin Communications in Germany – and with Adaptec’s sales and marketing offices in Germany, Russia, Japan, Australia, and China. Scores of embargoed briefings were arranged around the world, including in-person briefings in the U.S., the U.K. and Germany. The results – in both message delivery and sheer number of news stories and blog posts – have been impressive.

The instantaneous globalization of news via online and social media has changed the way we communicate. And the ability of the Walt & Company’s Global Affiliate Network to simultaneously execute programs around the world is making this process more effective and more efficient than ever before.

Bob

Social media and retirement (or, what’s new is old again)

Thursday, September 3rd, 2009

It’s hardly a surprise that the current generation of retirees is the least plugged in of any age group in the US. According to the Pew Internet & American Life Project, only 19 percent of Americans age 65 and older have broadband Internet connections at home. It’s fair to say that the effect of social media on current retirees is less than significant.

But stay tuned: baby boomers and those nipping at their heels, so called “third agers” – early 40s to mid 60s – are about to change this picture entirely.

According to a study by ThirdAge, this high-income, highly educated demographic is an underestimated presence in the U.S. e-commerce market. A staggering 72 percent of third-agers and boomers have broadband connections in their homes – the highest connection rate among all age groups.

Social networks have the power to change how retirees approach their lives like never before.  Just think of the potential. Retirees may move from the shadows to the forefront of just about every issue that impacts their lives.

Given their virtually unlimited time, social communities of retirees will be able to focus discussions around all of the complex issues they face. Retirement finance and health care will most certainly be at the top of their lists.

Imagine ongoing discussions regarding the pros and cons of “living benefits” in variable annuity contracts.  Chances are you can’t.  But a retiree whose assets were shielded from the last stock market tumble will have plenty to say. Or, imagine dozens of discussions on the best medical practices regarding many of the lesser known but equally serious health issues facing people in their 70s and 80s.

The era of the non-connected retiree is about to end.

Thoughts?  Let me know.

Bob

Social media schizophrenia

Tuesday, September 1st, 2009

Somewhat contradictory weekend reading for tech PR folks in last Sunday’s New York Times.

In Sunday Business, Phyllis Korkki’s “The Count” column entitled, “Online Outlets for Creating and Socializing,” highlighted the findings of a Forrester Research report on the explosion of social media, concluding that, “…social media are a phenomenon that is now nearly impossible to ignore.” Pretty much in line with what we’ve been saying here at WaltCast.

But then I read Virginia Heffernan’s “The Medium” column in the New York Times Magazine entitled, “Facebook Exodus; why some members are moving on,” in which she wrote about the growing “disillusionment with Facebook.” She talked to people who have a range of reasons for leaving Facebook including: the ending last year of Scrabulous (copyright issues), because it undermines the notion of online friendship, its lack of privacy, a general lack of coolness, and just plain boredom.

Unlike Forrester’s quantitative approach, Heffernan’s insights are solely anecdotal. Yet, both make some pretty good points. The Forrester data shows that social networks like Facebook are enjoying 46 percent year-over-year growth, and that nearly half of all online adults belong to one of the big social networks.  Heffernan’s lead, “Things fall apart; the center cannot hold,” points out the generally inevitable flip side of market domination, and goes on to make a pretty convincing case.

So who’s right? Will Facebook grow by half again next year, or will it be the next Netscape in a rapidly evolving social media landscape? You be the judge.  Since you will, in fact, be part of the decision.

Thoughts? Let me know.

Bob